Contact DocketCalc.com
We're here to help. Whether you've found an error in a deadline calculation, need clarification on a jurisdictional rule, have a partnership proposal, or want to discuss DocketCalc's development, we welcome your message.
Email Us
General inquiries, corrections, and feedback: hello@insolveo.com
Please include as much detail as possible. If you're reporting a calculation error, tell us:
- The starting date you entered
- The number of days and the type of calculation (calendar days or court days)
- The federal rule or local rule you were applying
- What deadline DocketCalc calculated vs. what you expected
- A citation to the rule or court order you're following
What We Can Help With
We actively respond to inquiries in the following categories:
Calculation Errors and Rule Clarifications
If you believe DocketCalc calculated a deadline incorrectly, or if you're unsure whether a federal rule or local rule is implemented correctly, send us the specifics. We review all reported discrepancies against the applicable rules and federal court clerk guidance. If we discover an error, we fix it and notify you of the correction. If the result was correct but unclear, we can explain the calculation.
Jurisdictional Rules and Local Court Rules
DocketCalc implements federal deadline rules and the major local rules from the 94 federal district courts. However, individual courts sometimes issue amended local rules, and judges issue standing orders that modify deadline calculations. If your court has a rule we haven't implemented, or if a local rule differs from what DocketCalc currently reflects, please send us the citation and text of the rule. We review requests quarterly and prioritize high-volume courts.
Media Inquiries and Press
Journalists and legal publications interested in covering deadline calculator tools, deadline malpractice trends, or DocketCalc specifically are welcome to reach out. We can discuss the scope of our tool, our methodology, deadline trends in litigation, and related topics.
Attorney and Law Firm Partnerships
If you represent a bar association, legal technology company, law school, or law firm interested in integrating DocketCalc or partnering on deadline-related content, let us know. We evaluate partnership proposals on a case-by-case basis.
Accessibility Feedback
DocketCalc aims to be fully accessible to users with disabilities. If you encounter any accessibility barriers using the calculator, please report them immediately. Include your browser, operating system, assistive technology (if applicable), and specific steps to reproduce the issue.
What We Cannot Help With
We want to be clear about our limitations:
Legal Advice on Your Specific Deadline
We cannot tell you whether your deadline is correct for your specific case. DocketCalc provides general calculations based on federal rules. Your actual deadline depends on the precise rule governing your situation, any local rules or standing orders in your court, the judge's practices, and facts about your case (e.g., whether service was proper, whether any extensions apply). For advice on your specific deadline, consult your attorney or your local court's clerk office.
Case Strategy or Litigation Advice
We do not provide legal opinions on whether you should file a motion, how to structure a pleading, or what litigation strategy to pursue. Those questions require a licensed attorney's advice and cannot be answered by an online calculator.
Representation or Advocacy
DocketCalc is not a law firm and does not represent clients. We cannot advocate for your case, contact courts on your behalf, or take any role in your litigation.
Individual Deadline Verification for Time-Sensitive Cases
While we aim to respond to all emails, we cannot guarantee same-day or next-day responses to urgent deadline questions. If your deadline is within 48 hours, contact your local court clerk or attorney immediately rather than waiting for our response.
Response Times
We aim to respond to all emails within 5 business days. Requests reporting calculation errors or missing jurisdictional rules are prioritized. Questions requiring legal research or detailed explanations may take longer. If you do not receive a response within one week, please resend your message — it may have been missed.
During federal holidays and judicial conference periods, response times may be slower.
Privacy and Data Handling
When you email us, we receive your email address and the message content. We use this information only to respond to your inquiry. We do not sell your contact information, add you to marketing lists, or share your message with third parties. For details, see our Privacy Policy.
Feedback and Feature Requests
We welcome ideas for improving DocketCalc. If you have a suggestion for a feature, UI improvement, or expansion to a new court system or rule set, email us. We review all suggestions and incorporate high-demand features into our development roadmap.
Accessibility Support
DocketCalc should be usable with keyboard navigation, screen readers, and other assistive technologies. If you experience difficulty using the calculator, we want to fix it. Please report accessibility issues with as much detail as possible, including:
- Your browser and operating system
- The assistive technology you're using (screen reader, magnification tool, etc.)
- The specific problem you encountered
- Steps to reproduce the issue
Mailing Address
DocketCalc is operated by CMBMV LLC, a California limited liability company. We do not maintain a physical office for in-person visits. For all inquiries, use email at hello@insolveo.com.
Social Media
We do not actively maintain social media accounts. Email is the best way to reach us.
Thank You
We appreciate every message we receive. Your feedback helps us build a better tool for the legal community. Whether you're reporting an error, requesting a feature, or sharing how DocketCalc helped your practice, we value your input.